Maxi Print (Pty) Ltd · maxiprint.co.za
Last updated: 15 June 2026
At Maxi Print, we take your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it. It is provided in line with the Protection of Personal Information Act, 2013 (POPIA).
1. Who We Are
This website is owned and operated by Maxi Print (Pty) Ltd, registration number 2025/755764/07, a private company registered in South Africa. For any privacy or data-related request, contact us at support@maxiprint.co.za.
2. Information We Collect
We collect the following types of information when you use our website or place an order:
- Personal details such as your name, email address and phone number
- Billing and delivery address
- Payment information, processed securely by our payment provider (we do not store your full card details)
- Order history and account details
- Browser and device information collected through cookies and analytics tools
3. How We Use Your Information
We use the information we collect to:
- Process, fulfil and deliver your orders
- Send order confirmations, invoices and delivery updates
- Respond to your enquiries and provide customer support
- Process returns, refunds and exchanges
- Improve our website, products and service
- Send promotional emails, only where you have consented
- Comply with our legal and regulatory obligations
4. How We Share Your Information
We do not sell or rent your personal information. We share it only as necessary to operate our business, including with:
- Courier and delivery partners, to deliver your order
- Payment processors, to handle transactions securely
- Analytics and marketing providers, such as Google Analytics, where applicable
These third parties are required to keep your information confidential and to use it only for the purposes we specify.
5. Cookies
We use cookies to improve your browsing experience and to analyse website traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfil orders, provide support and comply with our legal obligations. You may request deletion of your information at any time, subject to any records we are legally required to keep.
7. Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where applicable
- Object to or withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at support@maxiprint.co.za.
8. Security
We apply reasonable, industry-standard measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: support@maxiprint.co.za
- Phone / WhatsApp: 063 734 3181 (+27 63 734 3181)
- Working hours: Monday to Friday, 09:00 to 16:00
- Operating office: 11 Bolt Avenue, Montague Gardens, Cape Town, 7441, South Africa
Online orders only. No walk-in sales, collections or returns at this address.